Crafting an effective audit report is crucial to ensure that the primary stakeholders understand and comprehend an audit team’s findings. Emails, instant messages, social media, project management tools, text messages all overload people with too much information on an hourly basis. In a world where numerous demands compete for our time and attention, an audit report must be well-written to effectively stand out, capture interest, and promote change.
A poorly written audit report can have several significant and potentially severe consequences including penalties and fines, litigation risk, financial losses, operational disruptions, reputational damage, and impacts to patient safety. By miscommunicating audit results, stakeholders may miss operational deficiencies, data integrity risks, and potential patient safety and care quality issues. Imagine if an audit committee was provided an incomplete picture regarding its cyber security readiness in relation to its client medical data due to a poorly written auditor’s report; or if an internal audit report categorized a set of control failures as a significant deficiency instead of a material weakness leading to a material misstatement in the company’s annual financial report . These examples illustrate the importance of producing an effective audit report that clearly communicates the audit findings, along with the purpose of the audit, the type of audit report, who performed the audit, recommendations and remediation actions, the audit opinion (when required), and other key attributes.
A quality audit report that is written with the audience in mind, and that takes a human-centered approach produces more value for readers and motivates stakeholder action. It saves time across the board by being simple, digestible, and actionable. It’s the sign and core deliverable of a mature audit program. Elevate your next audit report using our tips and tricks on how to boost clarity and deepen impact.
Kim Pham gives an overview of audit reporting.
An effective audit report, whether it’s an external or internal audit report, does not have to be excessively lengthy to be impactful and drive outcomes — in fact, a one-page audit report can be the perfect format for certain initiatives. The level of detail included in an audit report should be enough for the audience to understand the context of the report, determine if the objective of the audit was met (or not), and prompt action on any recommendations or improvement opportunities from there. Executives may want less detail and a short, sweet summary of takeaways, while managers and process owners directly affected by the audit process may need and want to review results and recommendations in detail.
Different types of reports may need to follow designated templates provided by regulators, or used as a common best practice in the industry.
Financial Audits: Public companies, otherwise known as issuers, are required to undergo an annual financial audit from an independent external public accounting firm. The audit report is provided in the company’s Form 10-K. Depending on the size of the company, they may also be required to undergo an audit of their internal controls over financial reporting (ICFR). The PCAOB is the regulatory agency that oversees public accounting firms and ensures their auditing standards comply with Sarbanes-Oxley (SOX) standards. The language in an audit report included in the Form 10-K annual report is fairly standardized and less than 2 pages. The critical component of the report is whether the auditor provides an unqualified or qualified opinion. There are also two other less commonly used options explained later in this articles
Healthcare Audits: Various entities within the healthcare sectors are required to undergo mandatory audits to ensure compliance with regulatory requirements, improve quality of care, and safeguard financial integrity. Organizations are required to undergo an audit to evaluate their compliance with Health Insurance Portability and Accountability Act (HIPAA). HIPAA sets national standards for the protection of sensitive patient information and mandates rigorous safeguards to ensure the confidentiality, integrity, and availability of protected health information (PHI). Laboratories must undergo audits to verify compliance with Clinical Laboratory Improvement Amendments (CLIA) and other regulatory standards. Programs such as Medicare and Medicaid require audits to ensure compliance with federal and state regulations and proper use of funds.
An effective internal audit report should be one that clearly communicates the objectives, scope, and findings of an audit engagement, and in doing so, motivates its readers to consider the audit report’s recommended actions. To some extent, the criteria for an effective audit report will vary based on the specific type of report being generated. Still, there are some common themes that contribute to writing a great audit report that we’ll cover in this article.
An effective audit report delivers a clear message to the reader, whether it presents an unqualified opinion or identifies expenditures that can be eliminated. Audit reports should be concise and focused. Simplicity and specificity go the distance in business writing.The report should avoid using jargon or confidential information to ensure appropriateness for distribution with external parties. Keeping the focus on the audience, and the report centered on the risks and control environment in the area that was audited will help you write an effective audit report.
We’ve included one of our top resources on how to write a good audit report from our Audit Management Playbook , 10 Best Practices for Writing a Digestible Audit Report, and you can download the full Audit Management Playbook below.
Our Audit Management Playbook recommends 10 Best Practices for Writing a Digestible Audit Report, including:
With effective writing, there always comes a good time to break the rules. If your audience needs a shorter report and you can’t incorporate all of these into your deliverable, don’t worry! As long as you’ve made an effort to tailor the report to your audience and have your detailed findings in your back pocket to support that report — you should be able to present your findings with confidence.
Citations are important! Avoid unverifiable claims and make sure to bridge any gaps of information by referencing where you obtained key facts and figures. Give your stakeholders the tools and opportunity to research and look into your findings themselves. Show that you know what you’re talking about in the compliance realm by referencing authoritative documents, calling out audit evidence, and providing insightful data.
To keep your report from getting too congested with references and citations from standards that may detract from the ultimate message, whether those standards are from the local government, an official .gov publication, or another organization, include a reference section in your report and use appendices to your advantage. Even the report for a single audit can benefit from a well-structured references section.
Use visuals to better convey your message — reports don’t have to be boring and drab. Circle or highlight the key points you want to convey, and employ font styling and color to draw attention to key facts and figures. Use tables or graphs to summarize key trends or important data wherever possible.
Report key statistics and contextual details as part of your audit report to give relevance to audit findings and keep stakeholders invested in the content. Presenting financial information, like the company’s liabilities balance, in a vacuum, means very little. Providing context around that value and illustrating how it relates to the company’s overall financial position gives considerably more value. From there, stakeholders might have a better idea of whether they need to reduce liabilities or have room to take on more debt.
Audits and auditors get a bad rap for only ever bringing bad news to the table. Break the stereotype and give stakeholders something to smile about by including positive findings, as well as issues and gaps. It may seem trite, but highlighting the positives will encourage those habits, processes, and teams to continue doing the good work.
Since issues and accompanying recommendations do make up some of the meat of an audit report, it is important to include sufficient detail when documenting and reporting on findings, gaps, or control deficiencies. As a guide for what details to include in the audit report, use the five “C’s” of recording observations: criteria, condition, cause, consequence, and corrective action plans (or recommendations).
Although writing a good audit report involves keeping it short, sweet, and on target, there are circumstances that call for “zooming in” on specific observations or findings. Not every finding needs this treatment in the report, but you may find that some observations are complex, require additional resources to remedy, or need to be called out for some other reason. Having a section in the report for Detailed Observations that dive into a subset of issues and includes additional facts and figures is a great way of drawing readers’ attention to higher-priority items.
Multiple reviews of an audit report that will be seen by management are recommended. Seek someone who does not have a direct connection to the audit so they can provide fresh eyes. If possible, ask someone from the department or function audited to review the report and provide feedback as well. Audit reports should only be finalized and delivered once the last level of review has been completed and any open comments are addressed.
Aim to preserve the relationship with audit clients, especially if you are performing an independent audit as part of a CPA firm, by being as objective as possible and avoiding blame. Simply state issues, opinions, and recommended actions.
Avoid soft and indirect statements when making recommendations and opt for solid recommendations and calls to action instead. The reader will appreciate it.
Content matters when learning how to write a good audit report. One way of looking at audit report contents is based on IIA Standard 2410 – Criteria for Communications. In these internal auditing standards, we are told what the report must and should contain. Since we are all working from the same or similar auditing standards, audit reports have a basic structure most internal auditors follow. An audit report generally includes the following elements:
An audit report structure should include a title page, table of contents, and executive summary. The introduction should explain the audit objectives, description of the scope, and methodology used to conduct the audit. This section of the report establishes what the audit was about, why the audit risk areas mattered to management, and what the team included as part of the audit.
Key Point: For certain audits, it is best practice to communicate with key stakeholders prior to any audit to understand their concerns and expectations.
Next, the audit report presents its findings in a clear and structured manner, categorized by area or process audited. Evidence to support each finding, such as data, documents, and observations needs to be documented. Also, any benchmarking criteria used to evaluate processes and the impact of each finding on the organization should be included..
After finding, any recommendations should be documented. Actionable suggestions that provide practical and specific recommendations to address each finding are helpful to the reader. Recommendations should also be prioritized based on urgency and importance. Financially, the benefits of implementing each recommendation should be explained to the reader.
The conclusion section of the report allows the audit team a chance to make comments that extend beyond the individual issues in the results section. The conclusion section is also where most reports include the internal auditor’s opinion. The end of the report is a good opportunity to include a positive note acknowledging areas where management did well.
While not all audit reports involve the issuance of an audit opinion, several do require independent auditors to provide an opinion, such as financial statements and annual reports. There are four possible ways an auditor can opinion on these types of audits.
Image: Types of Audit Opinions
To elevate your next audit report, follow our audit checklist on how to write a good audit report to make sure it clearly communicates the objectives, scope, and findings of an audit engagement — and in doing so, motivates its readers to take internal audit’s recommended actions.
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Looking for more resources to take your internal audit team to the next level? Download the full in-depth Audit Management Playbook below and get more best practices, checklists, and tools for each stage of the audit lifecycle — planning, fieldwork, reporting, issue management, and scaling audit practices.
A good audit report, is clear, only as long as it needs to be, digestible, actionable, and targeted to the audience.
The four types of audit report opinions that can be issued are: unqualified, qualified, adverse, and a disclaimer of opinion.
The components of a complete audit report are: the audit opinion (if applicable), scope, objectives, results and recommendations, and audit conclusions.
Vice Vicente started their career at EY and has spent the past 10 years in the IT compliance, risk management, and cybersecurity space. Vice has served, audited, or consulted for over 120 clients, implementing security and compliance programs and technologies, performing engagements around SOX 404, SOC 1, SOC 2, PCI DSS, and HIPAA, and guiding companies through security and compliance readiness. Connect with Vice on LinkedIn.
